If you have questions, we're hear to listen. Below you'll find some of the most common questions we receive. If you don't find an answer to your questions below, please call us at 1-866-216-1414 and we'll be happy to speak with you.

What Services Does Valentines Provide?

Valentines delivers diabetes testing supplies, medical supplies and prescriptions. We also offer personalized support, educational resources and much more, including:

• A FREE NO CODING METER to help you test as often as you should
• Free shipping and a No-Risk Guarantee*
• Real answers from diabetes professionals
• Personal Reminders to reorder your diabetes supplies

What Medicare-Covered Items Does Valentines Provide?

Valentines provides the following items that are covered by Medicare as well as most Insurance Plans:

• Diabetes Testing Supplies
• Blood glucose meters and meter batteries
• Test strips
• Lancing devices and lancets
• Control solution
• Hemoglobin A1c tests
• Insulin pump supplies
• Incontinence Products
• CPAP Supplies
• Erectile Dysfunction Pumps

In addition, your Medicaid plan may cover incontinence supplies, CPAP supplies, erectile dysfunction pumps and heating pads—all of which are available through Valentine. Visit our Products and Prescriptions section for a complete listing.

Does Valentine Offer Advantages Over My Local Pharmacy?

Yes. Valentines delivers the diabetes testing supplies you need directly to your home—promptly and on a regular schedule at at no delivery cost! You'll save time, avoid lines and extra driving trips and enjoy the privacy you deserve. If you have questions, a customer service professional is always just a phone call away.

How Does The Program Work?

Valentines delivers right to your door. We fill out your claim forms and bill Medicare and your supplemental insurance company for you. We also connect you to diabetes professionals. So help is always there when you need it. And our No-Risk Guarantee* ensures your complete satisfaction.

Who's Eligible?

If you have diabetes and are on Medicare, you may be eligible. Call Valentines at 1-866-216-1414 or fill out our online form to see if you qualify.

If you still have questions, please call us at 1-866-216-1414 and we'll be happy to speak with you.